Care.bike PASS bikes
Everything about the bike. In one place. Throughout its entire life.
Care.bike PASS helps retailers, service centers, and manufacturers offer a higher standard of after-sales customer care — under their own brand and without unnecessary administration.
A new bike worth tens of thousands. The invoice, warranty card, user manual, insurance. A lot of documents that, at best, are lying in a drawer somewhere at home.
No record of service history, just filed service receipts. And when you need to claim a warranty, handle an insurance event, or sell the bike, the remembering and searching begins.
The customer receives a Care.bike PLUS digital passport for their bike — one place where everything important is stored:
basic information,
detailed specifications,
serial numbers of the frame and key components,
photographs,
documents,
complete service history.
Everything available anytime, from computer or mobile.
Every bike is also automatically registered in the Care.bike registry. If stolen, the customer simply marks it as missing — the bike immediately appears in the public overview, increasing the chances of recovery.
Physical identification of the bike is ensured by a Care.bike TAG sticker, which facilitates identification during servicing and in case of recovery.
The registration process, the customer zone, and the physical sticker on the bike can all be in your visual style. Customers perceive your brand and your care. Care.bike remains the technology in the background.
Service history is one of the most important parts of a digital passport.
Every service intervention, warranty inspection, or component replacement is saved directly to the specific bike. On the next visit, the dealer has an immediate overview of what was done on the bike, when, and by whom.
At the same time, the customer gains a credible service history, which is useful for warranty claims, insurance events, and the subsequent sale of the bike.
No more searching for paperwork and anonymous customers
A customer comes in for service or a warranty claim, but they left the paperwork at home. You struggle to find invoices in the system, determine exact part specifications, or recall what work was done during the last inspection.
With a digital passport, you have an instant overview. You can find the bike in the system or scan the Care.bike TAG and immediately see its complete history.
Everything in one place - when the bike was sold, customer contact details, whether it's still under warranty.
Full service history - what tasks were performed and which parts were replaced.
Stronger customer relationship — a digital passport in your brand's colors helps bring your customer back for the next service.
You can give your customer a digital passport as a premium benefit to strengthen brand perception and increase loyalty.
Or offer it as a standalone cross-sell product during a bike sale or service. In both cases, you increase the purchase value and the quality of aftercare.
Get started with Care.bike today
Sign up now for free, or book a short online demo - we'll be happy to show you how Care.bike can support your business in practice - from bike registration and service history to customer engagement.