Overview of Care.bike features

With Care.bike, you will have all your bikes and their information in one place. Photos, frame and other key component serial numbers, user manuals and documents such as purchase receipts, warranty cards or insurance contracts. Everything safely and clearly in one place.

Care.bike PASS is the bike's digital passport — it is created upon registration and every registered bike gets one for free. Photos, bike name, serial numbers, warranty validity, service history and owner information, all clearly in one place. With the paid Care.bike PASS+ tier you can export the passport to PDF and use it, for example, when selling the bike.

A security sticker made of a very durable material, which makes it hard to remove and gives it a long lifespan. It acts as passive protection for the bike. It contains a unique QR code with a Care.bike ID for easy identification of the bike and its owner. For example, when receiving the bike for service in the Care.bike partner network.

Even when a stolen bike is found, it is often not easy to find its true owner. The public stolen bikes register increases the chance of finding and returning the bike and helps prevent fraud when buying second-hand. In case of theft, you can add the bike to the register very easily. Just mark it as stolen in your Care.bike account.

For each of your bikes, you can record all performed services and service tasks in the digital service book. Services performed by Care.bike service partners are recorded automatically. In your account, you also have an archive of all service work orders with all details. With Care.bike, you have the entire service history of the bike from its purchase throughout its entire lifespan.

Did you buy your bike online? In the Care.bike service network, we are ready to provide you with the best customer service if you bought your bike from one of our contractual partners. Whether it is the initial assembly and adjustment of the bike, a warranty inspection, or handling any claims.

We will help you when selling your bike to a new owner. With Care.bike, you can easily generate a purchase contract with all legal requirements, information about the bike, the seller and the buyer. At the same time, you can easily transfer ownership of the bike to the new owner. (this feature will be active during May 2025).